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Understanding Generative AI

A Primer on the Technology Reshaping Business

Understanding Generative AI

This article is for those who work in and around AI but don't actually work with it yet. I say "yet" because the day is coming when we'll all be working with (or for) AI. Regardless, if you're curious about it, have been wondering what all the fuss is about, and, most importantly, want to understand what Generative AI is vs. non-generative AI (also known as Analytical AI or just AI), then this article will get you started.

We're all familiar with Artificial Intelligence (AI). The buzz is everywhere. We've been watching it and waiting for it. Hollywood has prepared us for the worst and the best, right? Bicentennial Man shows AI grow from a helpful tool to a sentient being capable of love and sacrifice and even a longing for a peaceful end to life. Artificial life-form "Data" from the Star Trek TV/Movie franchise presented us with an AI striving for human emotion. The Matrix depicted an "evil" side to AI whereby humankind was seen as its worst enemy. Of course, War Games is the movie that set the wheels turning for me and my generation. "Would you like to play a game?"

But what is AI? More specifically, what is Generative AI? That's where computers are creating new content and ideas. That's where tremendous opportunity exists and, subsequently, a great deal of risk exists. Obviously, there are ethical and regulatory risks on which we need to focus from the outset of this journey. However, the greater risk to a company is the loss of competitiveness if you choose not to get on board with becoming AI-enabled.

What's all the Hullabaloo?

In 2014, Stephen Hawking, a renowned physicist and general genius, warned the world of the dangers of Artificial Intelligence in an interview with BBC. He believed AI could surpass human intelligence and ultimately take over the world. He was concerned that if we allow AI-enabled machines to create other, more advanced, AI-enabled machines, "Humans, bound by the slow pace of biological evolution, would be tragically outwitted."

Hawking was not alone in his fears. Many others have expressed similar concerns ranging from Dystopian Matrix-like futures to less fantastic, though equally troubling, concerns such as human rights, privacy, job security, and other social impacts.

Hawking, being the scientist he was, also openly acknowledged the many benefits of AI. After all, he used an AI-based system to overcome communication challenges caused by his amyotrophic lateral sclerosis (ALS), which left him paralyzed and unable to speak. In fact, his speech system used Natural Language Processing (NLP), a critical technology used in both generative and non-generative AI.

In summary, AI is our future. However, the jury is still out on how long that future will be (Just kidding, I hope). More importantly, the term "AI" has become a buzzword, and it's used by so many people to mean so many things, many of which are NOT AI. Further, there are many flavors and nuances to AI. For the remainder of this article, I'll attempt to provide a primer on two main "categories" of AI.

OK, so what are Generative and Non-Generative AI?

For those who've worked with me, you'll know I find the best first step to understanding a subject, any subject, is to start with the dictionary definition(s) of the term or terms associated with the subject. Let's compare some definitions of "Artificial Intelligence":

Merriam-Webster:

Dictionary.com:

Britannica:

Not bad. It's a bit dry, but we get the point. AI is technology, and it's capable of doing human stuff. I like Britannica's definition the best. It's short, sweet, and to the point. Of course, there's much more to it, but that's the gist of it.

Non-generative AI

Non-generative AI refers to software algorithms that can learn and become better at carrying out one (or a few) specific task(s) as they are exposed to more data. These are systems trained to analyze, understand, and reason about existing data. They do not create entirely new artifacts or content. They are primarily used for purposes such as:

Example applications include image recognition, predictive analytics, automated reasoning, adaptive control systems, molecular modeling, and more leverage non-generative techniques.

Generative AI

Non-Generative AI differs from Generative AI, which simulates every aspect of natural intelligence. These systems can autonomously generate original content and artifacts rather than just analyzing existing data. Examples of artifacts Generative AI systems can produce include:

The ability to create original content distinguishes Generative AI from Non-generative AI (a.k.a. analytical AI), which, as described above, primarily focuses on tasks like classification, prediction, and recommendation.

In summary, generative AI leverages learning from data to produce novel, original, and potentially creative output - rather than solely analyzing what already exists. However, it requires careful design and training to generate high-quality artifacts.

Teaching AI Models to "Think"

All AI models are trained using data. Generative models are first trained on large datasets like text corpora or image collections to recognize patterns and learn a representation of that domain. The AI then uses its training to create new combinations and variations outside its original dataset by recombining learned patterns and features.

Once trained, Generative AI models can be used for automatic text and image generation, synthetic media, conversational agents, drug/materials discovery through molecular generation, and more.

Useful terms and concepts

Clearly, this post is meant to be something other than the be-all-and-end-all to the discussion on Generative AI. The day has yet to come for the AI Book of Knowledge, but we're working on it. However, a brief overview of some terms and techniques is always helpful. Here are some definitions of common Generative AI Techniques:

Future posts will describe each of these in more detail and include more context.

Limitations of Generative AI

Generated content can lack overall coherence or factual accuracy. Hallucinations and bias issues can emerge from training data limitations. And when it makes mistakes, it will do it at scale. It's like the Data Ice-Age.

The key for business leaders is understanding both the tremendous potential and the current limitations of these technologies, then developing strategies that leverage AI's strengths while managing its risks.

John A. Eisenhauer

John A. Eisenhauer

AI & Data Strategy Leader with 25+ years helping Fortune 500 organizations transform through artificial intelligence and advanced analytics.

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